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Privacy Policy

At Lumaray Precision, we are committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

Lumaray Precision is the data controller responsible for the processing of your personal data.

2. Information We Collect and Why We Collect It

When you shop on our site, we collect certain personal information from you to process your orders, provide customer service, and enhance your shopping experience. The types of data collected, and the purposes for collection, are as follows:

  • Identity & Contact Data: Your name, e-mail address, billing address, shipping address, and telephone number.

    • Purpose: To fulfill your orders, provide order status updates, and communicate with you regarding your purchases.

  • Transaction Data: Details about products you purchase.

    • Purpose: To process your transactions and maintain a record of your purchases.

  • Technical Data: Your IP address, domain types (e.g., .com or .org), browser type, and the pages of our site viewed during a visit.

    • Purpose: To ensure the security and optimal operation of our website, analyze site performance, and improve user experience.

  • Payment Data: Please note that we do not store credit card numbers on our servers. All payment processing is handled securely by our third-party payment processors.

3. How We Use Your Information (Lawful Basis for Processing)

We process your personal data based on the following lawful grounds as defined by GDPR:

  • Contractual Necessity: To fulfill our contractual obligations to you, such as processing and delivering your orders.

  • Legitimate Interests: To enhance the operation of our site, for statistical purposes, and to administer our systems, where these interests do not override your fundamental rights and freedoms.

  • Consent: For sending promotional information (e.g., newsletters). You will always have the opportunity to explicitly opt-in to receive such communications and to easily opt-out at any time.

We do not sell or rent your personal information to others.

4. Sharing Your Information with Third Parties

We employ reputable third-party service providers to assist us with specific functions essential to our operations. These include:

  • Payment Processors: To securely handle your payments.

  • Service Providers for Site Content/Administration: For hosting our website, delivering content, and administering promotional emails (where consent has been given) or contests.

We ensure that all third parties we engage are contractually bound to safeguard your privacy and comply with GDPR. They are prohibited from selling or renting your information.

5. Cookies

We use cookies to enhance your Browse and shopping experience. Cookies help us:

  • Identify you when you visit our store.

  • Customize your experience.

  • Facilitate smoother site navigation.

  • Allow you to retrieve items in your shopping cart.

  • Help us maintain a secure website.

Please note that our site requires your browser to accept cookies to enable shopping functionality. You can manage your cookie preferences through your browser settings.

6. Your Data Protection Rights under GDPR

Under GDPR, you have the following rights regarding your personal data:

  • The Right to Be Informed: You have the right to know how your personal data is being processed (as outlined in this policy).

  • The Right of Access: You can request a copy of the personal data we hold about you.

  • The Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.

  • The Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal data under certain conditions.

  • The Right to Restrict Processing: You can request that we limit the way we use your personal data under certain conditions.

  • The Right to Object to Processing: You can object to our processing of your personal data under certain conditions, particularly for direct marketing.

  • The Right to Data Portability: You can request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

  • Rights in Relation to Automated Decision-Making and Profiling: You have rights regarding decisions made solely based on automated processing, including profiling, that produces legal or similarly significant effects concerning you.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your data protection rights, please contact us at:

Info@lumarayprecision.com

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